What Our Terms Actually Cover
Our terms exist to be readable, not to bury you. The short version: you must be located in a state where online wagering is permitted under local law, and your account must reflect accurate personal information. We verify identity before processing withdrawals — this typically means
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submitting a government-issued ID through the account dashboard, a step that protects both your funds and your account from unauthorized access. Payments through PayPal, Venmo, and Play+ are each governed by the individual terms of those platforms in addition to ours, so if a transfer is
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held or flagged by PayPal or Venmo, that review sits on their end. We don't add hidden fees to deposits or withdrawals on our side. Account activity that contradicts your registration details — name mismatches, unverified location, or duplicate accounts — can result in a hold
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pending review. If something is flagged, our account team reaches out directly. One account per person. Shared devices are fine; shared accounts are not. For questions about a specific clause, the fastest path is our live chat rather than email.
Service availability depends on eligible states and local law. US online casino and sportsbook access is licensed state by state, so check your state's rules before opening an account. 21+ where applicable.